Returns & Exchanges
At Bewilderment, we want your home to feel extraordinary. If your purchase doesn't perfectly fit your space, we offer a 30-day window for hassle-free returns and exchanges on all eligible home decor and furniture items.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, assembly manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship It Back
Affix the return label to your box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.